Privacy Policy


About MAESTRO MUSIC, Inc.

MAESTRO is a service and system and software that enables members to set up unique personal profiles around their personal online media for an access and networking service operated by MAESTRO Music Inc. and/or wholly-owned subsidiaries ("MAESTRO"), which includes MAESTRO software, content, related documentation, information on the MAESTRO domain, and information made available by users to each other on the Internet through the MAESTRO Software (collectively, the Service). MAESTRO allows you to access, discover, and listen to music (online and off). MAESTRO members can view each other's profiles, listen and discover music, communicate with people on the network, old friends and meet new friends, share photos, post information and comments, and describe their interests. To enrich our members' experience, we request and display personal information to other members and visitors, which allows our users to identify each other and expand their network of friends and interests. MAESTRO utilizes and sometimes shares with certain content providers and partners anonymous data in aggregate form relating to the overall listening choices and habits of our MAESTRO members. MAESTRO members create their profiles, and have the ability to change their profile information at any time. They also have the ability to control how other members and the service communicate with them.
 
MAESTRO cares deeply about online privacy. If you have any questions concerning this Privacy Policy or about MAESTRO's views on Privacy with regard to our Products and Services, please email us at privacy@maestro.fm. We have designed the Service to give you choices about the personal information available. This Privacy Policy explains how MAESTRO collects, uses and shares your personal identifying information. Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us. In the event of a conflict between this Privacy Statement and our Terms of Use, our Terms of Use takes precedence.
 
MAESTRO collects personal information to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.
 
By using the Service, you consent to the collection and use of your personal information as outlined in the Privacy Policy. From time to time, we may update the Privacy Policy and we will post a notice of significant changes on the web site www.maestro.fm. You should visit this page periodically to review any such changes to the Privacy Policy.
 

Information Collection and Use by MAESTRO


 
MAESTRO collects information submitted by its users, such as name, email address, and age, to authenticate users and to send them notifications relating to the MAESTRO service. MAESTRO also collects other personal identification information and preference data, including but not limited to, personal interests, gender, age, education, hobbies, and occupation, etc., and other content such as photos, music metadata, and blogs (web logs) in order to assist users to find and communicate with each other. This additional information is voluntary and can be made available to other members. For privacy protection, the Service allows users' to limit who can view and access personal information.
 
When users invite new members into their network or send messages through the Service, MAESTRO collects and maintains the information associated with those messages, including email addresses and content on secure servers. As with any social networking service, users should use discretion when disclosing personal information to strangers. Be advised that if users send messages or post material containing personal information, that information may be collected and used by others. In order to provide the best possible Service and fulfill our reporting obligations on webcasting of music, we collect aggregate information about your use of the Service.
 
MAESTRO also logs non-personally-identifiable information including IP address, general profile information, aggregate user data, and browser type, from users and visitors to the MAESTRO site(s) and mobile applications. This data is used to manage the website, mobile applications, track usage and improve the website services, among other things. This non-personally-identifiable information may be shared with third-parties (including MAESTRO content provider partners) to provide services and advertisements to members. User IP addresses, zip codes, and other geographic location information are recorded for security and monitoring and other benign purposes. MAESTRO collects information concerning software you have downloaded from MAESTRO, products and content purchased, accessed, downloaded and/or streamed through MAESTRO products or services (including, in the case of music products, tracks streamed, purchased or saved in libraries or playlists, or shared with others). MAESTRO uses your personally identifiable information and certain non-personally-identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, click stream data, etc.) to improve the quality and design of the MAESTRO Sites and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User preferences and trends.
 
User Profile information including members' pictures and chosen usernames are displayed to users and visitors in order to facilitate interaction in the MAESTRO community. Email addresses are used for the purposes of inviting new friends to join MAESTRO, to add users to members' friends' networks, and to send notifications related to the service. With the exception of inviting friends, adding friends, and notifications, a user's email address is not shared or displayed to people within a user's personal network. Users within a personal network communicate on MAESTRO with each other through the MAESTRO service, without disclosing their email addresses – unless they so chose. To facilitate searching and finding friends and acquaintances on the service, MAESTRO allows users to search for other members using first and last name, and email address. MAESTRO also allows users to connect their MAESTRO account with their Facebook account for the purposes of finding friends on the Service and sharing personal music listening history with user's friends on Facebook, if he/she so chooses. We may also use a user's email address to send updates, a newsletter, or news and updates regarding the Service.
 
Personal information or media content voluntarily disclosed online (on discussion boards, in messages and chat areas, within your public profile page, etc.) becomes publicly available and can be collected and used by others. Account names (not email addresses) may be displayed to other Users when you upload videos or send messages through the MAESTRO Sites and other Users can contact you through messages and comments. Any media submitted to the MAESTRO Sites may be redistributed through the Internet and other media channels, and may be viewed by the general public.
 
From time to time, MAESTRO or a partner may sponsor a promotion, sweepstake or contest on MAESTRO. In order to participate, users may be asked to provide personal information including name, email address, home address, or other relevant information to answer questions. We may transfer personal information to ad partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
 
Invitations and Other Communications to Non-members - MAESTRO members can invite friends to join the service by sending invitation emails via our automated invitation system. MAESTRO stores the email addresses that members provide so that the respondents may be added to the referring member's friend's list, and also to send reminders of the invitations. MAESTRO does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations from MAESTRO may contact MAESTRO to request the removal of their information from our database.
 
MAESTRO members may also store email addresses of people they know in their internal MAESTRO address book and may also choose to send invitations and other communications to those addresses.
 
MAESTRO uses your personal information to:
• Deliver to you and bill you for MAESTRO products and services, and communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of premium content or services (e.g., for the purposes of access to a free trial or to the premium subscription tiers);
• Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software;
• To operate, maintain, and provide the features and functionality of the MAESTRO Service and Sites;
• Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions;
• Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you;
• Track content accesses, downloads and streams for the purpose of paying any necessary royalties and license fees to third-party providers, such as record labels and other copyright holders and content distributors and partners;
• Ask you to participate in surveys about products, services, news and events;
• Offer you product upgrades, content, services and games for you to purchase;
• Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;
• Auto-update downloaded MAESTRO products and customer service purposes;
• Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and
• Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
 

Use of Cookies

MAESTRO uses cookies in order to provide MAESTRO users with a good MAESTRO experience. MAESTRO stores visitors' preferences and records session Information to prevent visitors from repeatedly being offered the same advertisements and to customize newsletter, advertising, streaming music, and Web page content based on browser type and user profile information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set – each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences—however, you must enable cookies from MAESTRO in order to use most functions on the site. MAESTRO uses cookies to improve the quality of the Service and to make the Service easier to use for members. MAESTRO stores information about a particular login session in cookies in order to provide a seamless experience during a particular login session. Upon logout of the Service the session cookie information is removed. Please note that MAESTRO allows 3rd party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers' use of cookies is subject to their own privacy policies, not the MAESTRO Privacy Policy.
 
MAESTRO uses cookies, clear gifs, and log file information to: (a) remember information so users will not have to re-enter during the visit or during the next visit to the MAESTRO Sites; (b) provide custom, personalized content and information; (c) monitor the effectiveness of marketing campaigns; (d) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track entries, submissions, and status in promotions, sweepstakes, and contests.
 

Third Party Cookies

We, or a data provider we have engaged, may place or recognize a unique cookie on your browser to enable you to receive customized ads, content or services. No personally identifiable information is on, or is connected to these cookies. The cookies may reflect de-identified demographic or other data linked to the registration data you have submitted to us, e.g., your email address, in hashed, non-human readable form. To opt-out of these cookies, please go to http://www.privacychoice.org/companies or http://www.aboutads.info/choices.
 

Software Application

MAESTRO's desktop software application resides on computers, gaming devices, set-top boxes, and connected devices. At certain times, such as when a user records broadcast media or adds new media files, MAESTRO creates a thumbprint, an irreversible signature that contains no media content, which is used to dynamically update the user's personalized index of files. Thumbprints do not contain any personally identifiable information such as your name, the subject of the content or the content file itself. MAESTRO software periodically contacts us to check for software updates, and no personally identifiable information is sent in this communication.
 

Links

MAESTRO contains links to sites. MAESTRO is not responsible for the privacy policies and/or practices on other sites. When linking to another site, a user should read the privacy policy stated on that site. Our Privacy Policy only governs information collected on MAESTRO.
 

Chat Rooms, Journals and WebLogs, Message Boards, Classifieds and Public Forums


 
Please be aware that whenever you voluntarily post public information to Journals, WebLogs, Message Boards, Classifieds or any other Public Forums that that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications.
 

Correcting/Updating or Removing Information

MAESTRO users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Edit Profile and Account Info. Users can adjust privacy settings by using the MAESTRO client to limit viewing of certain information to the user, to friends, to friends of friends or make the information available to everyone.
 
Users may decline to submit personally identifiable information through the MAESTRO sites, in which case MAESTRO may not be able to provide certain services to the user, and also could deny accepting the applicant. You may update or correct your personal profile information and email preferences at any time by viewing your account profile on www.maestro.fm.
 
To protect the user's privacy and security, MAESTRO takes reasonable steps such as requesting a unique password to verify the user's identity before granting profile access or making corrections. The user is responsible for maintaining the secrecy of their unique password and account information at all times.
 
Users can terminate their account that will remove profile and other personal information. Contact MAESTRO to terminate your account or to ask other questions regarding personal information.
 

Other Users Information

If members invite another person to join MAESTRO, a request for that person's name and email address will be made. This information is used to contact and, if necessary, remind the individual that he/she has been invited to join MAESTRO. All invitees are provided with the option not to receive further invitations from MAESTRO. This information may be disclosed if required in order to comply with any legal process.
 

Email Choice/Opt-out

Members who wish to opt out of receiving updates or notifications, including the MAESTRO newsletter, may choose not to by selecting the respective box(es) on the ‘Email Settings' pane under Settings in their user profiles.
 

Third-Party Advertising

Ads appearing on this Web site may be delivered to users by MAESTRO or one of our advertising partners. Our advertising partners may place cookies on your computer. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you.
 

Security

MAESTRO member accounts are secured by member-created passwords. MAESTRO takes precautions to insure that member account information is kept private. We use commercially reasonable measures to protect member information that is stored within our database. For MAESTRO services, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt the personal information that you send to us through the registration process or to make updates to your payment information. MAESTRO cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. For any additional information about the security measures we use on MAESTRO, please contact us at privacy@maestro.fm.
 
If a MAESTRO user forgets their password, you will be prompted to go on the Site, insert your email address, and follow the instructions to create a new password. No plain text passwords will ever be passed through e-mail. MAESTRO recommends you do not disclose your password to anyone. If users suspect someone may have obtained access to your password, please change it immediately by signing in to your account at www.maestro.fm to manage your "MAESTRO Account Settings".
 

Information Provided to MAESTRO Customer Service

MAESTRO services may offer support and technical assistance via e-mail or telephone ("Customer Service"). When communicating with Customer Service, users do so with the understanding that a Customer Service team member may view and make changes to a user's personal information in order to provide the assistance requested and MAESTRO Customer Service may reply to you via email, phone or text message.
 

Children's Policy

MAESTRO is committed to protecting the privacy of young children. For this reason, MAESTRO does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the MAESTRO Sites from children under the age of 13 without permission. MAESTRO encourages parents and guardians to take an active role in their children's online activities and interests. If MAESTRO becomes aware that personally identifiable information of such a person has been collected on the MAESTRO Sites without verified parental consent, then we will take the appropriate steps to delete said information.
 

Information for International Users

MAESTRO sites are hosted in the United States and currently intended for and directed to Users in the United States. If you are a User accessing the MAESTRO sites from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the MAESTRO sites, which are governed by U.S. law, this Privacy Notice, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.
 

MAESTRO IS NOT "ERROR-FREE"

We sometimes release beta versions of our products, which are further refined before the release to you of the "final" versions. Because these products may still be in a testing phase, we may not always catch an unintended privacy issue, despite our best efforts to do so (we CARE about privacy—a lot!). As such, we welcome comments on any privacy concerns you may have, and on how to improve our products generally, in all stages of release. MAESTRO DOES NOT GUARANTEE error-free performance under this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with our Privacy Policy. MAESTRO shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy. This Privacy Policy shall be governed by the laws of the United States.
 

Sharing and Disclosure of Information MAESTRO Collects

In some cases, access to certain products and services, such as premium subscription products or other content from third parties, may require the provision of anonymous information to a third party, such as a content provider or distributor. The third party's use of such information is governed by that party's privacy policy, and MAESTRO's use thereof is governed by this Privacy Policy. If you care to, please visit the privacy policy of the content partner to make sure you understand how they use the information provided to them. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. Additionally, MAESTRO may be required to provide specific anonymous access and usage information to certain content providers and rights holders as a condition of content licensing and royalties.
 
Except as otherwise described in this privacy statement, MAESTRO will not disclose personal information to any third-party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process, whether or not a response is required by applicable law; (2) to enforce the MAESTRO Terms of Use and End-User License Agreements; (3) to protect the safety, security and livelihood of members of the public and users of the service, or (4) to protect and defend the rights or property of MAESTRO and its content providers. MAESTRO reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of MAESTRO or substantially all of its assets to that successor in interest. For more information see the "Changes in Our Privacy Policy" section below.
 

Changes in Our Privacy Policy

The terms of this Privacy Policy governs the use of any information collected by MAESTRO and the MAESTRO service. MAESTRO reserves the right to change this policy at any time. From time to time we may make changes to our Privacy Policy. If we make changes, we will post them on our site to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. You will be bound by any non-material changes to the Privacy Policy when you use the site after those changes have been posted and/or otherwise communicated to you. If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection, we will notify you by posting a notice on our Web site for 30 days prior to making such change. All changes to the Privacy Policy will be effective when posted, and your continued use of the MAESTRO web site or the MAESTRO service after the posting will constitute your acceptance of, and agreement to be bound by, those changes.
 

Contacting the Web Site

If you have any questions about this Privacy Policy, and statement relating to privacy made by MAESTRO, the practices of MAESTRO site(s) or software or services, or your dealings with this Web site (or other MAESTRO users), please contact us at privacy@maestro.fm. ------------------------------------------------------------------------------------------------------------ MAESTRO Terms of Use & your End-User License Agreement (Service & Software License Agreement) PLEASE READ THE FOLLOWING LEGAL AGREEMENT CAREFULLY BEFORE YOU DOWNLOAD AND/OR INSTALL THE SOFTWARE.. THIS MAESTRO MUSIC, INC. ("MAESTRO" ALSO BETTER KNOWN AS "WE," "US," OR "OUR") TERMS OF USE AND END USER LICENSE AGREEMENT (COLLECTIVELY, "AGREEMENT") IS A LEGAL AND BINDING AGREEMENT BETWEEN YOU ("YOU" & "YOUR") AND MAESTRO, AND ITS AFFILIATES AND/OR WHOLLY-OWNED SUBSIDIARIES.
 
WE ALSO MAY CALL THIS AGREEMENT A "EULA" OR A "TOU", SHORT FOR END-USER LICENSE AGREEMENT AND TERMS OF USE, RESPECTIVELY.
 
BY CLICKING THE "ACCEPT" BUTTON OR BY INSTALLING, COPYING OR USING ANY MAESTRO SERVICE OR APPLICATION, OR ACCESSING ANY WEB SITE OWNED OR CONTROLLED BY MAESTRO, WHETHER FOR A FEE OR FOR FREE AND WHEHTER ON A PERMANENT BASIS OR TRIAL BASIS, YOU ARE INDICATING THAT YOU HAVE READ THIS AGREEMENT, THAT YOU UNDERSTAND IT, AND YOU CONSENT TO BE BOUND BY ITS TERMS AND CONDITIONS. THIS AGREEMENT SETS FORTH BOTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO YOUR USE OF ANY MAESTRO SERVICE OR MAESTRO APPLICATION OR MAESTRO NETWORK OR MAESTRO DOMAIN AND ANY VERSION OF MAESTRO SOFTWARE ("SOFTWARE") AND ANY DOCUMENTATION OR CONTENT OR DATA OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY ARTWORK, TEXT, VIDEO, AUDIO, PICTURES OR OTHER CONTENT (COLLECTIVELY, "CONTENT") SERVED THROUGH THE SOFTWARE OR ACCESSED VIA ANY WEB SITE OR APPLICATION OWNED OR CONTROLLED BY MAESTRO (“WEBSITES”), SOFTWARE CREATED AND/OR OWNED BY MAESTRO — INCLUDING BETA VERSIONS — AS WELL AS ANY CONTENT IN OR ACCESSED BY SAID SOFTWARE, ARE ALL CONSIDERED COLLECTIVELY ‘APPLICATIONS.' IF YOU DON'T AGREE TO THESE TERMS, DO NOT CLICK THE “ACCEPT” BUTTON AND DO NOT USE THE SOFTWARE OR THE SERVICE.
 
THIS IS YOUR CHOICE. BUT IF YOU DON'T AGREE WITH THE TERMS OF THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE ANY SERVICE INCLUDING THE MAESTRO MUSIC SERVICE, SOFTWARE, CONTENT OR WEBSITE (ALL OF THE FOREGOING, COLLECTIVELY, THE “SERVICE”), AND YOU PROMPTLY NEED TO CEASE USING THE SERVICE, INCLUDING ALL SOFTWARE OR CONTENT THAT MAY STILL BE IN YOUR POSSESSION, AND YOU CAN'T ACCESS ALL THIS CONTENT. IF AT ANY TIME YOU INDICATE THAT YOU DON'T OR CAN'T ABIDE BY THE TERMS OF THIS AGREEMENT, INCLUDING ANY CHANGES THERETO, FOR THIS SERVICE, WE WILL UNFORTUNATELY TERMINATE YOUR ACCESS TO THE SERVICE, INCLUDING ALL CONTENT, SOFTWARE AND OTHER ASPECTS THEREOF.
 
ANY INFORMATION THAT YOU SUPPLY TO US IN CONNECTION WITH THE SERVICE WILL ALSO BE GOVERNED BY THE TERMS AND CONDITIONS OF MAESTRO'S PRIVACY POLICY, WHICH MAY BE UPDATED FROM TIME TO TIME BY US IN ACCORDANCE WITH ITS TERMS. YOU AGREE TO ABIDE BY THE RULES AND POLICIES ESTABLISHED BY US HEREIN.
 
MAESTRO hereby grants to you a limited, non-exclusive license to use our Applications solely for personal, noncommercial use, subject to this Agreement, including the following terms: You may not: (i) frame or link to an Application except as expressly permitted in writing by MAESTRO; (ii) permit other individuals to use the Application; (iii) modify, translate, reverse engineer, decompile, disassemble (except to the extent that this restriction is expressly prohibited by law), tamper with, or create derivative works based upon the Application, including the Content or any portion thereof (including without limitation any watermarks, security components and digital rights management); (iv) copy the Application or any portion thereof; (v) sell, rent, lease, transfer, distribute, broadcast, display or otherwise assign any rights to the Application to any third party; (vi) remove any proprietary notices or labels on the Application; (vii) use the Application in conjunction with any device or service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by the copyright laws of any jurisdiction; (viii) use the Application for any commercial or illegal purpose; (ix) use the Application for anything other than your personal, non-commercial purposes, including without limitation the excessive and/or repeated playing of content (for the apparent purpose increasing royalties paid or ratings as applied to such content); (x) use the Application to invade the privacy of, or obtain personal information about, any Application account holder or user, or to obtain a list of Application account holders or users; (xi) copy, modify, erase or damage any information contained on computer servers used or controlled by MAESTRO or any third party used in connection with the Application or the services provided through the Application; (xii) use the Application to violate any legal right of any third party, including any publicity or privacy right, copyright or other intellectual property right, or to take any action that is harassing, libelous, defamatory, abusive, tortious, threatening, harmful or otherwise objectionable; or use any data mining, robots, or similar data gathering and or extraction tools in connection with the Application; (xiii) use the Application to post or transmit any unsolicited advertising or promotional materials; (xiv) access or use any password-protected, secure or non-public areas of the Application except as specifically authorized in writing by MAESTRO (unauthorized individuals attempting to access these areas of the Application may be subject to prosecution); (xv) impersonate or misrepresent your affiliation with any person or entity; (xvi) use any automated means to access or use the Application (including scripts, "bots" or similar software); or (xvii) modify, translate, reverse engineer, decompile, reproduce, disassemble, or otherwise gain access to or attempt to gain access to any private key or dev key (as that term is generally understood within the industry) associated with the Application, the Content or the Services, or to use or attempt to use any private key or dev key in a manner in violation of this Agreement.
 
Last Modified: August 23, 2011