Frequently Asked Questions


Who are you people?
How does Maestro work?
What if I don't use the Maestro Connector?
Is Maestro free?
How do I report an error or bug?
Does Maestro use any Adware or Spyware with its service?
What if I forgot my password or username?
How do I download Maestro updates?
Can multiple people log in on the same connector?
What operating systems is Maestro compatible with?
Can I use a Mac?
How to get the connector running on Snow Leopard?

 

Top Questions

1. What is the Maestro Connector?
2. How do I get started?
3. How do I add music to my Maestro profile?
4. How do I make a playlist?
5. How do I get friends on the Maestro Netwok?
6. How do I put a Maestro playlist onto my social network profile?

 

Getting Started

How do I get started?
Where is my activation email?
What is the Maestro Connector?
Where can I download the Maestro Connector from?
How do I add music to my Maestro profile?
How do I find out which folder my music is stored in?
How do I select more than one folder to scan?
Can I sync my iTunes playlists with Maestro?
What if I don't use iTunes?
What happens to my music once it's scanned by Maestro?
What type of music can I add to Maestro?
Why isn't my music showing up in my collection if it was in the folder I scanned?

 

Remote management

How do I access my music once I have left the home?
Does the remote computer I am using to access my home music library need a Maestro Connector?
What if I have firewall software on my home computer?
How do I use Maestro if I am currently being blocked by a company or school firewall?
Can I access Maestro Beta through my cell phone?

 

Playing my music

Why won't my music play?
Will my music play if my home computer is sleeping/hibernating?
How do I playback music on a different computer in the same home network?
How do I playback music when I am away from home?
Can I play my music from my cell phone?
Can I play music if the Maestro Connector is not connected?
How do I sort through all my music?

 

Playlists

How do I create a playlist?
How do I add/delete songs to a playlist or edit a playlist?
How do I search for playlists?
What are 'plays' and 'views' listed next to the playlists?
How do I change the order of songs within my playlists?
How large can I make my playlists?
How do I change the privacy settings for my playlists?
Can I send playlists to other people?

 

Profile management

How do I edit my profile information?
How do I set my profile picture?
Can I change my username?
How are the "most played" artists, albums and songs calculated?
What is listed in the "Activity" section?
How does the "Shoutout" functionality work?
What are the "Maestro Popular Tags"?
How do I stop receiving unwanted Maestro related emails?

 
What are friends?
How do I get friends on the Maestro Network?
How can I send friend requests to friends in my contacts lists?
What is "My Neighborhood"?
How do I search for people/new friends on the network?
How do I accept a friend request?

 

Extensions

How do I install the Maestro embedded player to my Facebook profile page?
How do I install the Maestro embedded player to my MySpace profile page (or any other website, blog, etc.)?
Can I Tweet playlists to Twitter?
How do I edit playlists on my social network accounts?
Why isn't the Maestro widget working properly?